Question 1

Can I order fabric samples?

Accepted Answer

Yes, we offer free fabric samples so that you can make sure you are happy with your choice.  After all, colours can appear different on a computer screen compared to in-person. To order your samples, head to the bottom of our "products" page.

Question 2

How do I pick my colour?

Accepted Answer

Colours can appear different on a computer screen compared to in-person. We encourage you to request some free samples. Check out our "products" page to order samples. Most people pick a colour close to the one they are replacing.

Question 3

How do I take measurements of my topppers?

Accepted Answer

LENGTH
To calculate the length of your slide topper, measure the distance from end cap to end cap of your roller tube. The current fabric should be about 3/4” inside on each end. Therefore your fabric measurement should be 1.5” less than your end cap to end cap measurement.

Important: When submitting your measurements, please specify whether you have provided the fabric length OR the roller measurement (not including the end caps) as shown in the image.

WIDTH
As for the width of your slide topper, we do NOT require a width measurement. Your slide toppers are all cut to a finished size of 50”. Any additional fabric simply rests rolled up on the roller tube.

If you have any questions, please reach out. We are happy to help!

Question 4

How do I install my new toppers?

Accepted Answer

Slide topper manufacturers usually provide detailed instructions on how to replace the fabrics on their slide toppers, on their websites. With detailed instructions, replacing the fabrics is not a difficult job. You can save yourself quite a bit of money by doing the labour part of it yourself.

Here are a few helpful links from various manufacturers:

Solera       
https://images-na.ssl-images-amazon.com/images/I/91fKYr2cnRL.pdf

Dometic
https://www.dometic.com/externalassets/dometic-deluxe-slidetopper-with-rail-98001-_100026.pdf?ref=-1994232198

Carefree
https://www.carefreeofcolorado.com/wp-content/uploads/2022/06/Slideout-Cover-Install-Manual.pdf
https://www.carefreeofcolorado.com/wp-content/uploads/2022/06/SOKIII-Installation.pdf
https://www.carefreeofcolorado.com/wp-content/uploads/2022/06/OEM-Ascent-with-Slat-Install-Manual.pdf
https://www.carefreeofcolorado.com/wp-content/uploads/2022/06/052960-003r2-SOKII-with-Deflector.pdf
https://www.carefreeofcolorado.com/wp-content/uploads/2022/06/052520-001r17-Summit.pdf

Question 5

Do you offer refunds?

Accepted Answer

Due to the custom made nature of our slide toppers, we are unable to provide refunds.

Question 6

Where is your company?

Accepted Answer

We are a Canadian company based in Spruce Grove, Alberta.

Question 7

Are you a seasonal business?

Accepted Answer

Yes! As passionate RVers ourselves, we like to go on adventures! Our business runs during the peak Canadian RV season, from May to September. While we will be unable to produce your order outside of this time period, we would be happy to assist you or provide you with a quote for a pre-order.

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